United Drug – Ian Donaldson Operations Director

United Drug required a leading edge tote tracking and proof of delivery solution across multiple business units and locations whilst aligning the implementation to a Group SAP Program.

Heavey RF provided this solution and was a willing and flexible partner who enabled us to achieve our key objectives.

The solution is meeting our performance targets and we are confident it will allow us to move forward with enhanced capability in this key operational area.

DHL – Peter Edwards, General Manager 

In our business, margins for error are practically non-existent. With VocalPoint, we have seen significant increases in both productivity and accuracy since the implementation.

In addition, there have been noticeable improvements in quality control, stock integrity, data reporting and an overall improvement in warehouse efficiency.

Musgrave – Stephen Bennett, Supply Chain Systems Manager

We selected Heavey RF because they were providing a good quality product and they impressed us with their enthusiasm for the challenges we faced.

We were also looking for a good local service provider with a good after sales support service and Heavey RF met and surpassed on all criteria.

Glanbia – John MeeSupply Chain Manager

Heavey RF Group made a proactive effort to get to know our business and what we were about.

They came back to us with suggestions above and beyond the initial brief. This approach was refreshing and assisted us to get the best out of the system.

Bulmers – Donal Ahern, IT Manager

With the introduction of a voice-directed picking system, Heavey RF Group has significantly helped improve the logistics and picking operation within Bulmers.

From the initial discussions right through and to the final implementation and post go-live, their assistance has been second to none.

BWG Foods – Frank Byrne, IT Operations Manager

Heavey RF have been our chosen supplier of voice directed and RF handheld solutions for almost two decades.

With impeccable service and an ability to provide the correct levels of support to our business, they have always been on hand to ensure our products are shipped as needed.

Dublin Ferryport Terminals – Alec Colvin, Director

“Heavey RF has supplied Dublin Ferryport Terminals with mobile data solutions since we became the first port in Ireland to introduce such systems in 1998.

Since then, Heavey RF has been our supplier of industrial mobile data terminals for positioning and locating containers throughout our ports in both Dublin and Belfast.

The solutions have been robust and stable and very fit for purpose in a frequently challenging environment. Heavey RF has provided excellent support throughout our almost 20 year history.”

DSV Ireland – Nigel DevenishCommercial Director

We decided on Heavey RF because they had the know-how and also an impressive track record with similar solutions with some of the leading retailers and wholesalers in the country.

They delivered a solution that met all our requirements, on time and on budget.

Britvic, Alex Clissold, IT Service Leader Operations

“Heavey RF’s service management software has allowed us to work towards achieving maximum operational uptime, accuracy, and efficiency for all our sites’ equipment. Across our UK and Ireland sites we utilise Heavey RF’s skills and expertise to support our wireless networking, RF data capture, and end of line scanning applications.”

Compagnie Fruitiere UK Ltd, Steve Terry, IT Director

We implemented a voice controlled warehouse system at our Wigan depot in conjunction with Heavey RF and our ERP partner Rubicon Computer Systems. Heavey RF helped deliver the seamless integration of RF scanning and Voice, and continue to provide first class service and support along with guidance and direction when required.

A F Blakemore – James Lloyd, Service and Support Manager

“In Heavey RF we don’t just have a supplier – We have a partner with a team of trusted advisors working proactively to support our warehouse and DC operations by planning, preparing, and providing visibility of what we will need, when we will need it, and the best practices we employ to achieve the best results for AF Blakemore.”

Culina Group – Nathan Podmore, Business Partner Manager

“Heavey RF have a highly accomplished team who are embedded in the day to day dynamics across our 11 UK sites. Our users are reliant on the effectiveness of Heavey RF’s service management software InHouse, which provides visibility and control when maintaining their operational equipment and this has become an extension to our operational processes.”

Carpetright, Marc Leigh, Senior Unix System Administrator

“Heavey RF worked with us to evaluate and deploy the correct technologies when refreshing our existing RF estate. We have always found Heavey RF to be extremely knowledgeable and very flexible in adapting to our ever-changing requirements. Heavey RF’s InHouse service management software ensures we have full visibility and traceability of our devices, they are also returned to site from repair fully configured and ready to be introduced back into the operation”

British Sugar & Silver Spoon, Tim Connolly, Applications Support and Development Leader

“In 2016 we looked at the market for a supplier to work with in refreshing our scanning estate and selected Heavey RF as our partner of choice. Heavey RF worked with our operations to ensure that the solution which they proposed was fit for purpose. This was then tested and implemented seamlessly in 4 of our UK operations.”